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Our Services
Our goal is to provide our clients with high quality, responsive customer
service to assist them with the key strategic advantages that information
technology can bring to their organization.
Diamond Software Inc. maintains high levels of implementation expertise by
investing in people and technologies. Our employees have experience in
accounting, project management, systems analysis, computer technology and
operations. We maintain positive partnerships with Microsoft Business
Solutions, and other technology leaders. We provide our clients with a
network of "best of breed" qualified organizations to support their
endeavors.
Our services include:
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Needs Analysis |
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Every project
starts with an understanding of your requirements. Our
recommendations are based on these requirements and on our expert
knowledge of the solutions that we represent. |
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Project Planning |
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A smooth
transition to a new business system requires detailed planning—based
on real-life experience—and expert product knowledge to successfully
convert current legacy systems to new client/server and web-based
platforms. Our professional consultants are thoroughly trained and
certified to support you at every stage of your system
implementation. |
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Implementation |
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We take our
clients through the entire process from ordering the software to the
point where they are "up and running" on their business systems.
This includes data element design and setup to best meet clients
requirements as outlined in the "Needs Analysis" stage, assisting
with hardware specifications, Installation on Network, conversion of
existing data from other systems and—of course—training. |
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Customization |
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Most systems need
fine tuning to meet individual client needs. Often times this can be
as simple as a setup procedure, a custom report or a customized data
entry screen. Other times the system may need to be Integrated with
other applications. Finally, we can modify system behavior. |
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Custom Software
Development |
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When customization
isn't enough, Diamond Software offers a full range of full
life-cycle custom software
development services. |
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Ongoing Support |
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The initial system
implementation is the first stage in a long lasting client
relationship. We are there when you need us. |
If you're looking for a software provider with the perspective that can only
come from years of experience, please give us a
call or
email
us today.
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