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Our Services
Our goal is to provide our
clients with high quality, responsive customer service to assist them with the
key strategic advantages that information technology can bring to their organization.
Diamond Software Inc. maintains high levels of implementation expertise by
investing in people and technologies. Our employees have experience in
accounting, project management, systems, computer technology and operations.
We maintain positive partnerships with Microsoft Business Solutions,
Blackbaud and
other technology leaders. We provide our clients with a network of "best of
breed" qualified organizations to support their endeavors.
Our services include:
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Needs Analysis |
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Every project starts with an understanding of your requirements.
Our recommendations are based on these requirements and on our
expert knowledge of the solutions that we represent. |
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Project Planning |
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A smooth transition to a new business system requires detailed
planning—based on real-life experience—and expert product knowledge
to successfully convert current legacy systems to new client/server
and web-based platforms. Our professional consultants are thoroughly
trained and certified to support you at every stage of your system
implementation. |
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Implementation |
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We take our clients through the entire process from ordering the
software to the point where they are "up and running" on their
business systems. This includes data element design and setup to
best meet clients requirements as outlined in the "Needs Analysis"
stage, assisting with hardware specifications, Installation on
Network, conversion of existing data from other systems and—of
course—training. |
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Customization |
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Most systems need fine tuning to meet individual client needs.
Often times this can be as simple as a setup procedure, a custom
report or a customized data entry screen. Other times the system may
need to be Integrated with other applications. Finally, we can
modify system behavior. |
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Ongoing Support |
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The initial system implementation is the first stage in a long
lasting client relationship. We are there when you need us. |
If you're looking for a software provider with the perspective that can only
come from years of experience, please give us a
call or
email us today.
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